Responsible Gaming
Our Commitment to Safe Gaming
At True Fortune Casino, we are committed to promoting responsible gaming practices. We believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you choose to gamble with us, please do so responsibly and within your means.
Age Verification
True Fortune Casino is only available to individuals aged 18 years or older in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal gambling age, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop without warning. Please be aware of the following signs that may indicate you or someone you know has a gambling problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the extent of gambling
- Neglecting family, work, or other important responsibilities due to gambling
- Feeling anxious or irritable when unable to gamble
- Borrowing money to gamble or using savings meant for other purposes
- Experiencing relationship problems due to gambling
- Attempting to cut down or stop gambling but being unable to do so
- Using gambling to escape stress, anxiety, or other emotional problems
Self-Help Tools
True Fortune Casino provides a range of tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Set a maximum amount you are willing to lose during a specified time period
- Reality Checks: Enable reminders that notify you of how long you have been playing and how much you have spent
- Time-Out: Take a break from gambling by suspending your account for a set period (hours, days, or weeks)
- Self-Exclusion: Permanently or temporarily close your account if you believe you have a gambling problem
You can access these tools at any time through your account settings. For assistance, please contact our Customer Support team.
Support Organizations
If you are struggling with problem gambling, help is available. The following organizations offer free, confidential support:
United Kingdom
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GamCare - Free counselling, support, and information for problem gamblers
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, confidential, 24/7) -
GamStop - The UK's National Self-Exclusion Scheme. Register with GamStop to be excluded from all online gambling operators in Great Britain
Website: www.gamstop.co.uk -
Gamblers Anonymous - Support groups and peer assistance
Website: www.gamblersanonymous.org.uk
Phone: 0330 094 0322
International Support
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Australia - Gambling Help Online
Website: www.gamblinghelponline.org.au -
Canada - Responsible Gambling Council
Website: www.responsiblegambling.org -
United States - National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (confidential, free, 24/7) -
Germany - Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Take Action Today
If you believe you have a gambling problem, please reach out for help today. Problem gambling is a serious issue, but recovery is possible with support. You don't have to face this alone. Contact one of the organizations listed above or speak with someone you trust.
Remember: gambling should always be fun. If it stops being fun, it's time to seek help.